How can I contact Lawnvera?

Email: support@lawnvera.com
Phone: +1 (216) 427-6273
Address: 491 E Compton Blvd, Gardena, CA 90248

Where do you ship from?

All orders are shipped directly from our United States warehouse.

How long does delivery take?

Order processing takes 1–3 business days. Delivery usually takes 3–8 business days depending on your location.

Do you offer order tracking?

Yes. A tracking number is sent by email as soon as your order ships.

Can I cancel or change my order?

You may request a cancellation or change within 1 hour of placing the order. After processing begins, changes are no longer possible.

What is your return policy?

You may return items within 30 days of delivery. Items must be unused and in original condition.

Who pays for return shipping?

We pay the cost for defective, damaged, or incorrect items.
For change-of-mind returns, customers cover the return shipping cost.

Which payment methods do you accept?

We accept major credit/debit cards and secure payment methods available at checkout.

How long do refunds take?

Refunds are issued within 5–10 business days after we receive and inspect the returned item.

My order arrived damaged. What should I do?

Please contact us immediately with photos of the damage. We will send a replacement or issue a refund.

My package says “delivered” but I didn’t receive it.

Check with neighbors, household members, and your local carrier. If still missing, contact us so we can help investigate.