This Payment Policy explains how payments are processed when you make a purchase on the Lawnvera website (“we”, “us”, or “our”). By placing an order through our Site, you agree to the terms outlined below.
1. Accepted Payment Methods
We accept the following payment methods to ensure a secure and smooth checkout experience:
- Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
- PayPal (if available at checkout)
- Apple Pay, or Google Pay (if supported by your device)
2. Payment Processing
All payments are processed securely through trusted third-party payment processors. We do not store or have access to your full credit card details. Your payment information is encrypted and handled according to industry-standard security protocols.
3. Currency
All prices on our website are listed and charged in U.S. Dollars (USD). If your card or payment method uses a different currency, your bank may apply exchange rates or additional fees.
4. Order Confirmation
Once your payment is successfully processed, you will receive an order confirmation email containing your order number, purchase summary, and other relevant details. This email serves as proof that your order has been received.
5. Payment Authorization
By placing an order, you authorize us and our payment partners to:
- Charge the full order amount to your selected payment method;
- Verify your payment details if required;
- Cancel or decline your transaction in cases of suspected fraud, unauthorized payments, or processing errors.
6. Payment Security
We use SSL encryption and secure checkout systems to protect all transactions. While we follow industry best practices, no online transaction is completely risk-free. Customers are encouraged to ensure the security of their own devices and networks.
7. Failed or Declined Payments
Your order will not be processed if payment authorization fails. Common reasons include:
- Insufficient funds;
- Incorrect payment details;
- Bank or card provider refusing the transaction;
- Suspicion of unusual activity.
If your payment is declined, please contact your bank or try another payment method.
8. Refunds
Refunds are issued based on our Refund & Returns Policy. Approved refunds will be processed back to the original payment method used at checkout.
Please allow 5–10 business days for refunds to appear, depending on your bank or payment provider.
9. Taxes
Applicable sales taxes may be added to your order total based on your shipping address and local regulations. Taxes will be calculated and displayed at checkout before payment is completed.
10. Chargebacks
If you initiate a chargeback without first contacting us to resolve the issue, you may be permanently restricted from making future purchases. We encourage customers to reach out to us if they encounter any problems with their orders.
11. Changes to This Payment Policy
We may update or modify this Payment Policy at any time. Changes will be posted on this page along with an updated “Last Updated” date. Continued use of the Site after changes have been made indicates acceptance of the updated policy.
12. Contact Us
If you have questions or need assistance with your payment, please contact us:
Email: support@lawnvera.com
Phone: +1 (216) 427-6273
Address: 491 E Compton Blvd, Gardena, CA 90248, United States